Virtual Reality in banking and insurance

The digital future of financial services

Banking and insurance are going through an unprecedented digital shift. Immersive technology makes it possible to open virtual branches available around the clock, cut operating costs by up to 70% and offer personalised customer experiences that raise satisfaction by 60%.

From financial consultations in private, secure VR environments to 3D visualisation of financial data in AR, financial institutions are adopting these technologies to stand out, attract digital customers and streamline their operations. Virtual banking is no longer science fiction.

XR solutions for financial services

Immersive technology applied to banking and insurance

Sucursales Virtuales

Fully working bank branches in VR where customers can carry out transactions, speak to an adviser and reach every service from home.

AR data visualisation

AR mobile apps that project interactive 3D charts of investment portfolios, spending and financial performance in real time.

Verificación Biométrica XR

Secure identification through facial and iris recognition in virtual environments, guaranteeing safe transactions.

Artificial Intelligence

AI for personalised financial advice

Generative artificial intelligence is reshaping financial advice with virtual advisers that assess risk profiles, produce personalised investment recommendations and answer complex questions around the clock in plain language.

Advanced AI chatbots process loan applications, assess credit risk in seconds and generate product proposals matched to each customer’s exact profile, raising conversion by up to 45%.

Asesores Financieros Virtuales

AI-powered avatars that provide personalised advice and financial education

Predictive market analysis

AI that analyses trends and produces investment recommendations based on financial big data

Real-time fraud detection

AI algorithms that identify suspicious patterns and prevent fraud automatically

Applications in banking and insurance

Use cases that are transforming financial services

Virtual branches

Customers enter a virtual branch to speak to an adviser, sign documents and complete transactions entirely online.

Benefit: Physical branch costs down by 70%

Impact: Round-the-clock access with no geographical limits

Investment portfolios

Apps that project holographic 3D charts of investments. Customers interact with them, simulating different future scenarios.

Benefit: A better grasp of complex investments

Impact: Customer engagement up 55%

Valuation for mortgages

Customers take virtual property tours, calculate mortgages in real time and place their own furniture in the space with AR.

Benefit: Buying process three times faster

Impact: Conversion rate up 40%

Claims with AR

Policyholders use AR apps to document incidents. The AI assesses the damage automatically and processes claims in minutes.

Benefit: Processing 90% faster

Impact: Customer satisfaction up 65%

Real cases

Featured projects in banking and insurance

A selection of work already delivered to banking and insurance clients.

See all projects